SkinBuddy Privacy Policy

Effective Date: March 5, 2025

1. Introduction

SkinBuddy is a project of D-Labs FZCO , a company based in Dubai, United Arab Emirates. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app. By using SkinBuddy, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following information to provide and improve our services:

• User Profile Data: Including selected skin concerns to offer personalized skincare recommendations.
• Email Address: To identify and manage user accounts.
• IP Addresses: For security purposes to prevent unauthorized access and service abuse.

We do not store security tokens that are issued during the magic sign-in process.

3. Purpose of Data Collection

We use the information collected to:

• Provide personalized skincare and makeup product recommendations.
• Enhance security and prevent unauthorized access or abuse of our services.
• Manage user accounts, including subscription management and support.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and support our marketing efforts. These include:

• Essential Cookies: Necessary for basic site functionality and user security. These cannot be disabled.

• Marketing Cookies: Used to track user behavior across pages for advertising and analytics purposes. We currently use:

  • Meta Pixel (Facebook/Instagram)
  • TikTok Pixel

These tools help us measure the effectiveness of campaigns and improve our services. These marketing cookies are only activated if you give explicit consent via the cookie banner when visiting our websites.

You may choose to accept or decline non-essential cookies at any time. Your preferences will be saved in your browser and can be changed through the cookie settings available at the bottom of the page or via the banner.

| For more details, please see our Cookie Policy.

6. Third-Party Service Providers and Data Disclosure

We do not use any third-party service providers to process your data. We do not disclose or share your personal data with third parties without your explicit consent unless required by law.

7. User Rights

Under applicable data protection laws (e.g., GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data. You may also delete your account directly from within the app by going to the Settings page and selecting Delete Account. This action is permanent and will remove all associated data from our servers.
• Right to Restrict Processing: Request to limit the processing of your personal data.
• Right to Data Portability: Request to transfer your data to another service provider.
• Right to Object: Object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data as long as your account is active or as needed to provide you with our services. If you close your account, we will delete your personal data unless we need to retain it to comply with legal obligations or resolve disputes.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on the app, and users will be notified of significant changes via email or in-app notifications. Continued use of the app following any changes constitutes acceptance of the new policy.

10. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, without regard to conflict of law principles.

11. Contact Information

For any questions or concerns regarding this Privacy Policy or to exercise your data rights, please contact us at [email protected].