SkinBuddy Terms and Conditions

Effective Date: March 5, 2025

1. Introduction

Welcome to SkinBuddy! SkinBuddy is a project of D-Labs FZCO, a company based in Dubai, United Arab Emirates. By accessing or using our app, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Informational Purpose and Medical Disclaimer

SkinBuddy provides informational content about skincare and makeup products to help users make informed decisions. However, this information is for general knowledge only and should not be considered medical advice, diagnosis, or treatment. Always consult a healthcare professional for medical concerns or conditions. SkinBuddy is not responsible for any decisions users make based on the information provided in the app.

3. Ingredient Information Disclaimer

While we aim to provide accurate and up-to-date information about product ingredients, the data is based on the manufacturer’s information available at the time of analysis. Product formulations may change without notice and can vary by country. We encourage users to always check the product packaging or the manufacturer’s official website for the most current ingredient information. SkinBuddy is not liable for any discrepancies or outdated ingredient listings.

4. User Accounts and Registration

To access certain features of SkinBuddy, you must create an account using your email address. By creating an account, you agree to:

• Provide accurate and complete information.
• Keep your account information secure by not sharing your sign-in links or email, protecting your devices, and avoiding public or unsecured networks.
• Notify us of any unauthorized use of your account.

We store your email to identify your account in our system but do not store security tokens issued during the magic sign-in process.

5. Data Collection and Storage

We collect and store:

• User Profile Data: Including selected skin concerns to provide personalized product recommendations.
• Email Address: To identify and manage user accounts.
• IP Addresses: For security purposes to prevent unauthorized access and abuse of our services.

We do not currently use cookies, but we may implement them in the future, especially for integrating third-party services.

6. Fair Usage and Throttling

To ensure fair usage and prevent abuse, SkinBuddy may throttle access to its services for both free and paid users. We reserve the right to enforce usage limits but are not obligated to disclose specific thresholds.

7. Free and Paid Features

SkinBuddy offers both free and premium features. Paid features are accessible only to users with an active subscription plan. By purchasing a subscription, you agree to the pricing, payment, and billing policies presented at the time of purchase.

7.1. Usage Limits for Paid Features

Some premium features, such as the product and ingredient scanner, are subject to usage limits based on your subscription type. These include:

• Monthly subscription: Up to 100 scans per billing period
• Yearly subscription: Up to 1,200 scans per billing year

Scans include both product and ingredient analysis via photo (taken or uploaded). Limits reset automatically at the start of each new billing cycle. Current usage and reset date are displayed in-app. We reserve the right to adjust these limits to ensure service quality and fairness across users.

8. Intellectual Property Rights

All content available on SkinBuddy, including product information, graphics, and the user interface design, is the intellectual property of D-Labs FZCO and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

9. Limitation of Liability

SkinBuddy is not responsible for any damages, losses, or harm arising from the use or inability to use the app. The information provided is for informational purposes only, and users access and use SkinBuddy at their own risk.

10. Modifications to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting on the app, and users will be notified of significant changes via email or in-app notifications. Continued use of the app following any changes constitutes acceptance of the new terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes arising from or related to the use of SkinBuddy shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at [email protected].